Privacy Policy

Privacy Policy — Guernseyguernseys.gg

Effective date: 26/4/26

  1. Introduction
    Welcome to Guernseyguernseys.gg (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or make purchases on our website [yourdomain.com]. By using our site, you agree to the terms in this policy.
  2. Information We Collect
    • Information you provide:
      • Account and profile details (name, email, password, phone).
      • Shipping and billing information (address, payment details required to process orders).
      • Communications (customer service messages, reviews, returns).
    • Information collected automatically:
      • Device and usage data (IP address, browser type, pages viewed, referral source, timestamps).
      • Cookies and similar technologies (see Cookies section).
    • Information from third parties:
      • Payment processors, analytics providers, advertising partners, and social networks when you interact with them.
  3. How We Use Your Information

    We use personal information to:

    • Process and fulfil orders, returns, and exchanges.
    • Communicate order status, updates, marketing (with your consent), and customer service.
    • Personalize your experience and show relevant products.
    • Improve and secure our website, prevent fraud, and comply with legal obligations.
    • Perform analytics and advertising (see Third-Party Services).
  4. Legal Bases for Processing (if applicable)
    Where required by law (e.g., in the EU), we rely on: consent, performance of a contract, compliance with legal obligations, and our legitimate interests (improving services, fraud prevention, marketing where not intrusive).
  5. Cookies and Tracking Technologies
    We use cookies, web beacons, and similar technologies to operate the site, remember preferences, analyse usage, and serve ads. Most browsers allow you to disable cookies, but doing so may limit functionality.
  6. Sharing and Disclosure

    We may share personal information with:

    • Service providers (payment processors, shipping carriers, hosting, customer support).
    • Marketing partners and advertising networks for analytics and ads.
    • Legal authorities or other parties when required by law or to protect rights and safety.
    • Affiliates or in connection with a merger, sale, or transfer of assets (notice will be provided when required).
  7. Third-Party Links and Services
    Our site may contain links or integrations with third-party sites (payment gateways, social media). These third parties have their own privacy practices; we are not responsible for them.
  8. Data Retention
    We retain personal data as long as necessary to provide services, fulfil legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.
  9. Security
    We implement administrative, technical, and physical measures to protect personal data. While we strive to protect your information, no method of transmission or storage is 100% secure.
  10. Your Rights and Choices

    Depending on your jurisdiction, you may have rights including:

    • Access, correct, update, or delete your personal information.
    • Object to or restrict processing.
    • Opt out of marketing communications.
    • Request data portability. To exercise these rights, contact us at the address below. We may request verification before fulfilling requests.
  11. Children’s Privacy
    Our services are not directed to children under 16 (or local age of consent). We do not knowingly collect personal information from children. If you believe we have collected such data, contact us and we will delete it.
  12. International Transfers
    Your information may be processed in countries other than your own. We take steps to ensure adequate protections as required by law (standard contractual clauses, etc.).
  13. Changes to This Policy
    We may update this Privacy Policy. We will post the revised policy on the site with an updated effective date. Significant changes may be communicated by email or prominent notice.
  14. Contact Us

    For questions, privacy requests, or complaints: